Terms and Policy

The name “FORTUNE” denotes chance of luck as an arbitrary force affecting human affairs or “We”, values the privacy and security of Personal Data entrusted by its stakeholders for legitimate purposes.

We aim to comply with applicable Digital Privacy and Data Protection Regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to meeting both your personal privacy needs and ensuring that our genuine, legitimate interests, and our ability to effectively fulfill our responsibilities, are met.

In this Form, the terms “Personal Data” and “Information” are as defined in the regulations and are used interchangeably. When we refer to “Personal Data”, the term includes Personal Information, Sensitive Personal Information, and Privileged Information.

This Privacy Consent Form outlines how we collect, use, and protect your personal information when you interact with our online platforms. By providing your information, you agree to the terms outlined in this document.

Information We Collect:

We collect your personal data, which includes information you provide during your application for admission and information we acquire or generate upon enrollment and during your association with us.

  • Name
  • Contact information (email address, phone number)
  • Information related to your interactions with our website or services.

Information we acquire or generate once availing services and during your association with us:

  • Appointment Date & Time
  • Doctor Name
  • Appointment Type
  • Date of Birth
  • Age
  • Gender
  • Marital Status
  • First Registration Date
  • Address
  • Landmark
  • City
  • State
  • Country
  • Pin Code
  • Insurance (If any)
  • Amount Paid
  • Invoice Number

How We Use Your Information:

We may use your personal information for the following purposes:

  • Providing requested services or information
  • Communicating with you about our products, services, and promotions
  • Improving our website and services
  • Conducting research and analysis
  • Complying with legal obligations

Sharing of Information:

With our authorized third parties, affiliates, and group entities for marketing or advertising, including its activities and events, through photos, videos, brochures, website postings, social media, newspaper advertisements, physical and electronic bulletin boards, and other media.

Reporting and/or disclosing information to government bodies or agencies to fulfill regulatory obligations. Conducting research or surveys. We use and share your information as permitted or required by law to pursue our legitimate interests for administrative, historical, and statistical purposes.

Data Security:

We shall implement reasonable and appropriate organizational, physical, and technical security measures for the protection and confidentiality of personal data that we collect. The security measures aim to maintain the availability, integrity, and confidentiality of personal data and are intended to protect personal data against any accidental or unlawful destruction, alteration, disclosure, or other unlawful processing.

We only permit your data to be accessed or processed by our authorized personnel who hold such information under strict confidentiality. We restrict access to information to those with justifiable grounds. Any data security incident or breach that comes to our knowledge will be recorded and reported as required by law. We will take all necessary and reasonable steps to address and mitigate any negative effects of such incidents or breaches. If there is a strong suspicion that an incident affects your Personal Information, we will notify you appropriately.

Right to Privacy

As provided by applicable Digital Privacy and Data Protection Regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you may object to the processing of your personal data, request access to your personal information, and/or have it corrected, erased, or blocked on reasonable grounds, and stop receiving the information. You may withdraw your consent for the collection, use, and disclosure of your personal information at any time by contacting us. However, please note that withdrawing consent may affect your ability to access certain services. For details of your rights as a data subject, you can contact the Data Privacy Officer through the following details:

Email Address: [email protected]

Mobile: +91-7080300300

I have read this form, understood its contents and the privacy policy available at https://fortune.omsoftsolution.net.in/terms-and-policy.php of Fortune Hospital, and by clicking on the "I accept" link, I provide my consent for the collection, use, and disclosure of that information as described in this Privacy Consent Form.